Why isn’t my certification showing in the Partner Portal?

Learn how to ensure certification appears in the Databricks Partner Portal.

Written by harsha.n

Last published at: February 6th, 2026

1. Exam taken with company email address

Ensure that:

  • Your Databricks Partner Academy account is registered using your company email address.
  • Maintain only one account in the Partner Academy.


2. Exam taken with personal email address

Ensure that:

  • Your Databricks Partner Academy account is registered using your company email address.
  • The personal email address used to take the exam is added as a secondary email in your Partner Academy profile.
  • Maintain only one account in the Partner Academy.

Note

If you have more than one account (for example, one with a company email and another with a personal email):

  • Submit a support ticket with details.
  • Provide the confirmation to delete other accounts.

Only the account registered with the company email address should be retained.