Accessing your proofs of completions in the new learning management system is a bit different than accessing them in the previous system. Please view the webpage below to understand how to view your proof of completions.

https://help.docebo.com/hc/en-us/articles/360020084280-Creating-and-Managing-Certificates

• If you scroll down to the bottom, there is a section called “Generating and Downloading a Certificate”, which gives you instructions for how to do this (including a gif showing you the steps).

If you are still having issues, please proceed with submitting a support ticket.